Frequently Asked Questions

Everything you need to know about our diabetic-friendly food products and services.

What makes Diabexy products different from regular food?

Diabexy products are specially formulated with an extremely low Glycemic Load (GL) to help manage blood sugar levels without compromising on taste or nutrition.

How long does it take for my order to be delivered?

Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking link via email as soon as your order is dispatched.

Are your products suitable for a ketogenic diet?

Yes, most of our products are low in carbohydrates and high in healthy fats and fiber, making them an excellent choice for those following a Keto lifestyle.

What is your return policy for food items?

Due to the perishable nature of our products, we only accept returns if the item is damaged or incorrect. Please contact our support team within 24 hours of delivery with photos of the issue.

Do you offer international shipping?

Currently, we ship to select international locations. Shipping costs and delivery times vary by country and are calculated at the checkout page.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets to ensure a smooth and secure checkout experience.